My Account

Granting Support Access

Should you find yourself needing help from our support team, you can securely grant support access right within your Salesforce account. Don’t worry – our support team can only see […]

Reports

Cloudingo offers a variety of built-in report options. To access the reports and dashboards, go to the Report Module from the Dashboard Menu. Once in the Report Dashboard, there is […]

Update Expired Credentials

This article has been moved. To change or update the Salesforce admin ID and/or password associated to Cloudingo, please visit our updated help article here: https://help.cloudingo.com/article/change-salesforce-admin-id/   Save Save

Salesforce Credentials & Connection Settings

Update Salesforce Credentials Menu Display Custom Domains Step 1: Login to Cloudingo From the login page, users that have established the Cloudingo connection to Salesforce using their own Salesforce credentials […]

Managing Multiple Users

There are different ways to manage Cloudingo users, depending on your license type: Basic & Standard Users Cloudingo was designed as a Salesforce admin tool, and as such (for Cloudingo […]

Updating Credit Card Info

From the Cloudingo drop down menu on the upper right of the dashboard, select Admin >> Subscription. At the top of the page, click Change Card in the red box. […]

Purchasing a Cloudingo License

We’re thrilled you’re ready to buy a Cloudingo subscription. To do so, login to your trial account. Select My Plan from the settings drop down menu on the upper right […]

Change Username or Password

You can change your Cloudingo username and/or password at any time. Just login to your account, and click the menu option with your display name (in the top right corner […]

Can't find what you're looking for? Tell us what issue you're having and we'll get back to you as soon as possible.
Contact Support