Cloudingo Basic & Standard License Users

Cloudingo’s basic and standard license only allows for one username and password.

From the login page, Salesforce admins can login using the blue Salesforce button. All other users use the white boxes to login by entering the email address and password assigned to your Cloudingo account.

login diagram

If you’d like you can change the username and password and, if needed, you can also change the Salesforce Admin ID associated with the account.


Cloudingo Enterprise License Users

Cloudingo’s Enterprise license allows for multiple user logins to Cloudingo for security and auditing purposes. The main Cloudingo administrator for your organization will establish the initial administrative connection to Salesforce (much the same as a Standard license user instructions above).

The Cloudingo administrator will be responsible for setting up and maintaining all additional users. New users will receive information via email on how to activate and login with their newly created credentials. Depending on the account settings configured within Cloudingo, it might also be required that the new user establish their own connection to Salesforce using their Salesforce credentials. This will vary based on the ‘Settings’ option chosen by the Cloudingo administrator. The Cloudingo admin can control which areas of the Cloudingo application each user will have access to. Once the user logs in to their account using their own credentials, only areas that they have been granted access to will be available.

For more information on Cloudingo Enterprise login options, please visit the Multi-User Settings help article here.